Privacy Policy

1. Introduction

Leicestershire Dyslexia Specialist is committed to protecting your personal data and respecting your privacy. This policy explains how personal information is collected, used and stored when you use this service.

 

2. What Information Is Collected

The following information may be collected:

  • Parent/carer names and contact details

  • Child’s name, date of birth and school details

  • Background information relating to learning, development and education

  • Assessment results and reports

  • Correspondence (emails, messages, forms)

 

3. How Your Information Is Used

Your information is used to:

  • Provide dyslexia assessment services

  • Prepare and deliver assessment reports

  • Communicate with you regarding appointments and outcomes

  • Liaise with schools or other professionals (with consent)

 

4. Legal Basis for Processing

Personal data is processed under the following lawful bases:

  • Contract – to provide the agreed assessment service

  • Legitimate interests – to ensure effective communication and service delivery

  • Consent – for sharing information with third parties (e.g. schools)

 

5. How Information Is Stored

  • Data is stored securely (digitally and/or in paper format)

  • Appropriate measures are taken to prevent unauthorised access

  • Information is only kept for as long as necessary in line with professional guidelines

 

6. Sharing Information

Information will not be shared with third parties without your consent, except where required by law.

With your permission, relevant information may be shared with:

  • Schools

  • Other professionals involved in supporting your child

 

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

  • Request correction of inaccurate data

  • Request deletion of data (where appropriate)

  • Withdraw consent at any time

 

8. Cookies and Website Data

The website may collect limited data through cookies to improve user experience. This may include anonymised usage data.

 

9. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Leicestershire Dyslexia Specialist

Email: Joanne@LDShub.co.uk

 

Last updated April 2026